5 ways to minimise conflict at work

5 ways to minimise conflict at work

5 ways to minimise conflict at work

It is impossible to go through life without conflict. As human beings we are all different, with differing values, perceptions and opinions. Conflict is inevitable especially in the workplace, where in addition to our different personalities and personal aspirations, we have to deal with the pressure of deadlines, office politics and often confusing and inconsistent communication from above.

Conflict in itself is not the problem. The problem is poor management of that conflict, especially when it leads to low morale, lower productvity and inappropriate behaviour on the part of the people involved.

Here are five actions that managers can take to avoid or minimise conflict:

  1. Intentionally build relationships with subordinates by meeting regularly on a one to one basis to ask them about current challenges and issues.
  2. Review job descriptions on a regular basis getting the employees input and opinion
  3. Hold training sessions on subjects such as conflict management, interpersonal communication and delegation to raise awareness and introduce basic tecniques.
  4. Develop written procedures for routine tasks and get the employees to write these procedures wherever possible, reviewing them regularly
  5. Have a suggestion box where employees can make suggestions anonymously. This encourages people to be open and honest.

As with most situations involving people, transparent and thorough communication is the key to avoiding a conflictive environment in the workplace. However, it goes without saying, effective communication is something that requires constant attention and dedication on the part of leaders and management



Related Posts

A person with EPIs for toxic places

Identify and Overcome a Toxic Work Environment

Uncover the silent threat of toxic work environments and their impact on productivity, reputation, and employee well-being. Discover actionable insights to recognize and navigate through toxic workplaces.

Active listening, a crucial skill

Mastering Active Listening

The world is FULL of noise. Everyone online and offline wants to communicate something to you: all day, every day. Therefore, it is very easy

Mastering Crisis Communication: Navigating Storms with Strategic Grace.

Mastering Crisis Communication

In the fast-paced business landscape of recent years, we’ve witnessed a series of high-profile crises that have left lasting impressions on both organizations and their

Try out coaching in English for free!

If you are new to coaching and would like to find out how it works and how it can benefit you,
why not try a free pilot session?