Success – get the right people on the right bus

Thinking about why people with a similar potential are more successful than others led me to the conclusion that to be successful we have to be on the right bus. And if we are on the right bus, we are by definition the ‘right’ person to be on that bus.

Let me explain… Our metaphorical bus could be a department, a project,  a start-up, a challenge.  The most important consideration is that we are where we need to be at any time to meet the beliefs we have about our capabilities.

Where does communication go wrong?

There’s no doubt – we all tend to take communication for granted. But as George Bernard Shaw pointed out, “The problem with communication… is the illusion that it has been accomplished.” We believe it to be a straightforward process and that when we say something the other person understands us fully and we, of course,…

A simple way to make your presentation more professional

Here at Business Learning Solutions we are getting asked more and more to do presentations training and coaching in multinational companies. And I see managers and directors who have been giving presentations for years making the same mistake over and over again. What is the common mistake most of them make? – There is no structure to their…

How to build excellent working relationships

I recently gave a training course on managing relationships at work and thought it would be nice to adapt the section on the actions we can take to build relationships for this blog post.

It seems so obvious that having good working relationships leads to higher productivity yet many people don’t make this direct link. Good relationships lead to more innovation and creativity at work as people feel confident enough to express themselves, time consuming, energy draining obstacles such as office politics and back stabbing are removed and of course, if you want to progress in your career, a good relationship with your boss is fundamental.

So what can we do to build better relationships at work? Here are some ideas.

What are the Six Human Needs and how do they relate to motivation?

We hear a lot these days about motivation, it seems to be the buzzword of the decade, and quite rightly so, highly motivated staff lead to engaged employees lead to a happier working environment lead to higher productivity!

However, the ‘sixty thousand dollar’ question always is ‘What actually motivates someone?’ There are many motivation theories out there but the one I want to highlight in this post is related to our basic needs as humans and what happens when they aren’t met.

In the 1950’s Maslow articulated the Hierarchy of Needs, outlining how our needs change as we evolve as a society and as an individual. A model related to this but with a somewhat different perspective is the Six Human Needs model popularized by Anthony Robbins.

How to influence people in 5 simple stages

I’m busy preparing a course this week on persuasive speaking and influencing  skills. Despite framing up the course as we always do, that we’re concentrating totally on skills rather than teaching English, I suspect some of the participants expect me to wave a magic wand and present them with some set phrases in English that will make the difference between winning a contract and losing it.

Essential negotiation phrases

It’s a mistake to believe that if you learn specific phrases in English for either negotiations, presentations or meetings you will be proficient and successful when participating in these activities.  There’s no escaping the fact that you have to work hard on increasing your level of English in general to allow you to be flexible and deal with whatever comes at you when faced with other English Speakers. Learning fundamental techniques and principles for negotiating and presenting coupled with solid English classes comes before learning specific negotiating and presenting phrases.

Having said that, there are some phrases which are good to practice and “have up your sleeve” to bring out at the appropriate moment.

I’m busy preparing a negotiations course for this week. The focus of the course is to learn and practice “principled negotiation” rather than “positional negotiation”, meaning we take a collaborative approach to reaching agreement (win-win) rather than a competitive approach (win-lose).

As part of the course, I’ve included some specific language practice for those more sensitive stages of negotiation, where the other side is reluctant to engage in principled negotiation.