Nobody enjoys being criticised, especially when it feels unfair. It can catch us off guard, bruise our confidence, and trigger defensive reactions. But here’s the good news: even unfair criticism…
One question we’re often asked is: “How do I make a good impression when I talk to senior leadership?” It’s a great question, because informal conversations with senior executives can…
As a manager, getting honest, genuine feedback on your performance can be a challenge. While we all know that listening to our team’s perspectives is essential for growth and success,…
Leadership is another area where the cultures of Spain and the UK have adapted in tandem. In the past, both countries had business leaders who held on to more traditional…
The world is FULL of noise. Everyone online and offline wants to communicate something to you: all day, every day. Therefore, it is very easy to overlook the skill of…
In the fast-paced business landscape of recent years, we've witnessed a series of high-profile crises that have left lasting impressions on both organizations and their stakeholders. From data breaches and…
In 1913, Henry Ford profoundly changed global business practices with the invention of the production line. The 1960’s saw similar seismic changes in business practices with the rise of computers. …
The rise of remote work has brought about a new era of communication challenges. With the absence of in-person interactions, it can be challenging to keep remote (or dispersed) teams…
Native English listeners can follow what fast talkers say, but it’s not fun - or satisfying to listen to. Check out this amusing old Fed Ex commercial. In a nutshell,…
