Sometimes what you say is not what they hear. Have you ever wondered why someone completely misunderstood your message? In this post, we want to help you understand the importance…
Let’s face it, interacting with people in both our professional and private lives is simply about having excellent conversations. So what can we do to make sure those conversations are…
Is it eliminate your nerves when presenting possible? I can tell you that it absolutely is! Yes, we all get nervous about giving a presentation, it’s normal. It’s because we…
At some stage in your life and/or career, you will be asked to speak ‘off the cuff’, which is a term in English for giving an impromptu speech – saying…
I usually like to focus on the positive, but sometimes knowing what NOT to do can be a big help. In this post, we highlight some big mistakes that people…
It seems that all my blog posts recently have the title ‘How to...’. Sorry to be predictable with this one, but ‘how to have a difficult conversation’ really is the…
Do you have to give training in your company to implement new systems and processes? If so, you may come across resistance from some people who are reluctant to change…
Leadership communication is a topic that I focus on with many of my clients so I’m always on the look out for experiences and material that I can use with…
Behind effective presenting lies a world of tools and techniques, not to mention a range of complex human mindsets that may help or hinder the process. However, one technique that I…
