Management skills
TRAINING COURSES
Managing effectively requires a whole range of skills. In selecting our range of management skills courses, we’ve chosen those topics where we see the most demand from our clients.
All courses can be adjusted to fit your company’s specific requirements in terms of both content and logistics.
Just because we are experts in our field doesn’t mean we are experts at speaking about it. Many people
have sabotaged opportunities to influence decision-making simply because of a bad presentation.
This “How to Present with Impact”; course is designed for individuals looking to elevate their presentation skills beyond the basics, focusing on delivering messages with confidence and creating lasting impressions.
Participants will learn how to begin and end with impact, create a coherent presentation structure, use
storytelling techniques, create effective slides and deliver a presentation with confidence.
Becoming an excellent presenter and public speaker is a never-ending learning journey but the possible rewards of persuading audiences to adopt your ideas and to stand out as a first-rate communicator are worth the effort you put into the journey.
This ‘Advanced Presentation Techniques’ course is aimed at people who have an Advanced level of English (C2) and with considerable experience in public speaking. In addition to reviewing the essentials of effective presenting, more subtle areas are explored such as ‘executive presence’, how to influence, language impact techniques and dealing with tough questions.
Modern leadership is about possessing the skills to unlock the power and potential of those around you. It’s about bringing people together to achieve great results.
This leadership skills training course is ideal for emerging leaders. It looks at the core requirements of
Personal, Team and Task Leadership, increasing self-awareness and developing a positive approach to
leadership. Specific content in each of the three leadership areas include:
- Personal Leadership: Developing self-awareness, understanding personal leadership styles, and cultivating
a positive mindset essential for effective leadership. - Team Leadership: Strategies for building cohesive teams, motivating individuals, and managing diverse
group dynamics to foster a collaborative environment. - Task Leadership: Focusing on setting clear objectives, delegating responsibilities effectively, and ensuring
task alignment with overall goals.
Coaching is increasingly becoming one of the most sought after and important skills for anyone in a work
environment.
This course will show managers and supervisors how to get the most out of their team by adopting a ‘coach approach’ which promotes longer lasting learning on behalf of the employee and most importantly promotes accountability and ownership which enhance motivation. In addition to teaching the participants the core principles of coaching such as powerful questions, active listening and summarizing skills, they will learn and practice the ‘GROW’ approach which is based on agreeing a ‘SMART’ goal with the coachee, exploring the current situation in relation to the goal, brainstorming options to move forward and finally committing to action.
Effective team building at work improves communication, boosts morale, and enhances problem-solving skills within the team. This leads to increased productivity, better employee satisfaction, and a more harmonious workplace environment.
This highly interactive teambuilding course introduces participants to the core principles of team building and team work including effective communication skills, problem solving skills, the value of cooperation in teams and many others. It will help them define a common goal, understand how they want to work
together as a team and create an understanding of the behaviours required to develop better team
performance.
By adopting an approach where the parties work with each other, it is possible to reach outcomes that satisfy all. This positive approach to negotiation helps build business relationships that could last for years.
In this course participants will explore the fundamentals of negotiation, distinguishing between different negotiation styles. They will also learn how to prepare effectively for a negotiation, including understanding both parties’; needs and objectives and employing techniques aimed at achieving win-win outcomes.
Communication and persuasion skill are also explored and practiced such as active listening, clear articulation, and persuasive argumentation.
Conducting effective recruitment interviews is essential not only to ensure a candidate has the right skills and experience for the job, but also fits well with the company culture and team dynamics. However,
interviewing in English if it isn’t your native language can be challenging.
In this course we concentrate on competency based interviewing skills and transfer the techniques of this type of interviewing to its use in English. Participants will learn and practice the most useful questions and vocabulary to use when conducting a competency-based interview to ensure that their future interviews in English are as effective as the interviews conducted in their mother tongue.
Specifically, the training content includes an in-depth look at competency-based interviewing principles, question and vocabulary development, strategies for preparing and structuring interviews to elicit the most relevant information, evaluating candidate responses together with role-play interviewing practice.
Understanding change management at work ensures that transitions within an organization are smoothly and successfully implemented, minimizing resistance and disruption while maximizing engagement and
performance.
This course will develop participants’ understanding of the issues and challenges facing managers of change. We look at how individuals react and then adapt to change, the leadership skills necessary for guiding teams through change effectively and compassionately and how to plan for workplace changes and create effective change briefings to ensure smooth business transitions.
Delegating helps to distribute workloads efficiently, allowing leaders to focus on strategic tasks while developing their team members’; skills and confidence. However, it is a complex skill with many moving parts.
This course is designed to help participants master the art of delegation by overcoming the fears that
prevent people from engaging in this activity and make the process as simple and straightforward as
possible. Many people are aware of the benefits of delegation, but are afraid to use it. The systematic
approach presented in this course, along with the benefits, ideal strategies and dos and don’ts can help
anyone to scale up and become instantly more productive by delegating.
As a follow-up to your management skills course, we highly recommend individual coaching sessions. This is a great way for each course participant to internalise their learning and explore how they can apply it in their day-to-day work contexts.