Personal skills
TRAINING COURSES
Becoming more productive at work requires us to develop a wide range of personal skills, from managing time to becoming more assertive, to managing stress and many more.
The added advantage of these personal skills training courses is that participants will find the skills they learn to be very useful, not only in their professional lives, but also in their personal lives.
All courses can be adjusted to fit your company’s specific requirements in terms of both content and logistics.
There are 24 hours in a day but time seems to be moving faster and faster whilst at the same time we are expected to be more and more productive and efficient.
This training course will equip the participants with tools and techniques to maximize personal effectiveness looking at areas such as how to organize their time in line with their personal and work commitments, effective to-do lists, dealing with procrastination, manage distractions and deal with varying life/work pressures.
High emotional intelligence has been proved to be one of the defining factors of success in life and at work.
This course will enable the participants to identify the main competencies that make up emotional intelligence.
Looking at self-awareness they will reflect on their own emotions, strengths, weaknesses, and values.
The self-management domain explores strategies for managing one’s emotions and impulses together with some important pointers for improving motivation.
Social awareness looks at skills for empathetic interaction and understanding the emotional needs of others.
The final domain, relationship management focuses on the main aspects of how to build and maintain positive relationships.
Exercises are completed for each of the EI competencies and action plans then developed to improve in those areas that will most serve them at work.
Resilience is recognised as a competence of emotional intelligence. It is the ability to cope with the challenges, problems and set-backs we face in life, and to become stronger because of them. It draws on various skills and resources such as rational thinking skills, physical and emotional health, and an
individual’s relationship with those around them.
In this course, participants will explore what being resilient really means, learnings from being or not being resilient in the past and learn strategies for becoming more resilient in the face of uncertainty and adversity.
Being assertive is the ability to express yourself with confidence without having to resort to passive,
aggressive or manipulative behaviour.
This course explores the foundations of assertiveness and what it takes to become more assertive in
different areas of our life. This will help participants to speak out more at work, communicate their
boundaries to colleagues and allow them to better deal with stressful situations such as engaging in difficult conversations.
Although technology is moving us to shorter messaging channels as a means of communication, good email writing and etiquette is still a valued skill.
In this course we look at the standards we need to be applying to ensure that our e-mails are professional
and effective especially when written in English and aimed at an Anglo-Saxon recipient. We also focus on
how to eliminate simple errors when writing and sending e-mails and what constitutes accepted protocol/etiquette when writing and sending business e-mails.
Self-confidence and a healthy self-esteem are at the root of success.
In this half-day course participants explore areas where they are lacking self-confidence and learn and
practice techniques to develop the mindset that fosters self-confidence. The course also focuses on
strategies to overcome nervousness when speaking in English as a non-native.
In today’s competitive world, standing out requires strong personality, uniqueness and a certain level of impact. Having a strong and positive presence can open up doors, get people to listen, pay attention, to buy, to commit and to support you which in turn can boost your confidence, increase your chances of success and prepare you to face new challenges.
This course will teach participants how to develop their personal brand by exploring identity, how personal branding shapes public perception, building self-confidence, using language and storytelling techniques to communicate a compelling personal narrative and the concept of presence and charisma.
Stress can be a positive thing, which drives us on and helps us to grow, develop and be stimulated.
However, when stress reaches a certain level, it can overcome a person’s ability to cope and can impact on their physical and mental health.
This stress management training course helps the participants to identify the causes and effects of their
own stress, which stress is positive and which is toxic, teaches them different coping strategies and guides
them in creating habits that will keep stress under control in both their personal and professional lives.
As a follow-up to your personal skills course, we highly recommend individual coaching sessions. This is a great way for each course participant to internalise their learning and explore how they can apply it in their day-to-day work contexts.