In-company training courses for teams with similar professional needs covering the communication and presentation skills topics below.
Typical course content is shown but exact course content is tailored to the needs of each company client.
Need something more tailored to a specific business issue or team dynamic? See our Personalised Solutions instead.
Core Communication skills
- Essential communication skills
- Negotiating for win-win solutions
- Conflict management
- Influence and persuasion
- Assertive Communication
- Writing effective emails
- How to become a confident communicator
- Listening skills
- How to ask better questions
- Body language – Make it work for you!
Leadership Communication skills
- Basic coaching skills for managers
- Leading and participating in effective meetings
- Communicating in times of crisis
- Managing difficult behaviours
- How to communicate a difficult message
Presentation skills
- Fundamental Presentation Skills
- Advanced Presentation Skills
- Presenting & speaking with Impact
Mini workshops of 2 hours duration
If you are looking for focused training on specific aspects of communication skills these short workshops are ideal.
Available in either face to face or virtual format.
And remember, if English is your second language, you will also be improving your English at the same time. An extra bonus!
- Understanding the fundamentals of communication
- Asking better questions
- Active listening skills
- How to speak clearly & concisely
- Common email writing errors
- How to write a professional email
- A standard structure for emails
- English language considerations
- What is assertiveness?
- Your assertive rights
- The role of self-esteem in assertiveness
- Preparing for assertive communication
- Identifying conflict and associated behaviours
- The typical stages of conflict
- Separating positions from interests
- Five approaches for dealing with conflict