Win-win negotiations

Interpersonal skills training to improve communication, leadership, and teamwork

Course Description

By adopting a collaborative approach, it’s possible to achieve mutually satisfactory results. This positive approach to negotiation will help build business relationships that can last for years.
This negotiation training course will help participants understand what it means to negotiate and provide them with some tools to help them negotiate successfully. They will also have the opportunity to practice using these tools in the safety of a training environment.

Course objectives

At the end of this course, participants will be able to:

Course duration

1 day

Addressed to

The ability to negotiate effectively is an important skill. It’s also a skill that can be easily developed by understanding the process involved. This negotiation skills training course is aimed at anyone who negotiates as part of their job.

Course outline

  • What is Negotiation? The concept of negotiation and what we are trying to achieve are examined.
  • Potential Negotiations Participants identify the potential negotiations that constantly surround them.
  • Alternatives to Negotiation Negotiation is not the only method for solving problems. We identify some of the alternatives and discuss when negotiation is the best approach.
  • Negotiation Structure Participants often identify trust as the main barrier to effective negotiation. Once they are able to work with an effective structure, they find that this barrier quickly disappears.
  • Planning Helps participants understand the importance of planning before entering into negotiations. We analyze what effective planning entails. Participants are provided with a planning template that will serve as a basis for preparing most of their negotiations.
  • Establishing the Foundation This important stage of negotiation is often overlooked by inexperienced negotiators. Participants will learn how to prepare their discussion so as not to move toward an agreement prematurely.
  • Building Up Helps participants avoid ceding their position without getting something in return.
  • Concluding Ensures the negotiation is effectively closed so that all parties are committed to the agreed-upon outcomes.
  • Essential Negotiation Phrases in English Participants learn and practice useful phrases for the more delicate parts of the negotiation process.
  • Negotiation Activity A final opportunity for participants to practice the negotiation process covered during the course.

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Why choose us?

We create tailored solutions

Because we love it and enjoy it! If you don't find a course or program that's right for you here, we'll design one specifically for you.

We combine training, coaching and capacity building

Because all our consultants possess these skills and know how to combine them in the right proportion according to each client's needs.

We understand what it's like to be a non-native speaker

Because we are also non-native second language speakers, and although we focus on skill development, we understand the limitations this entails.

2-hour mini workshops

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If you’re looking for specific training in communication skills, these workshops are perfect for specific topics. Available in person or online. And remember, if English is your second language, you’ll be improving your level at the same time—an added benefit!
  • Understanding the basics of communication
  • Asking better questions
  • Active listening skills
  • How to speak clearly and concisely
  • Common Email Writing Mistakes
  • How to Write a Professional Email
  • Standard Email Structure
  • Particularities of English
  • What is assertiveness?
  • Your assertive rights
  • The importance of self-esteem for being assertive
  • Preparing for assertive communication
  • Identifying the conflict and associated behaviors
  • The common stages of conflict
  • Separating positions from interests
  • Five methodologies for managing conflict

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