Course Description
Course objectives
At the end of this course, participants will be able to:
- Negotiate with the goal of achieving mutually acceptable results
- Make effective preparations before starting to negotiate
- Establish a negotiation range within which they can work
- Follow a clear structure for negotiations that will help you focus and achieve results.
Course duration
1 day
Addressed to
The ability to negotiate effectively is an important skill. It’s also a skill that can be easily developed by understanding the process involved. This negotiation skills training course is aimed at anyone who negotiates as part of their job.
Course outline
- What is Negotiation? The concept of negotiation and what we are trying to achieve are examined.
- Potential Negotiations Participants identify the potential negotiations that constantly surround them.
- Alternatives to Negotiation Negotiation is not the only method for solving problems. We identify some of the alternatives and discuss when negotiation is the best approach.
- Negotiation Structure Participants often identify trust as the main barrier to effective negotiation. Once they are able to work with an effective structure, they find that this barrier quickly disappears.
- Planning Helps participants understand the importance of planning before entering into negotiations. We analyze what effective planning entails. Participants are provided with a planning template that will serve as a basis for preparing most of their negotiations.
- Establishing the Foundation This important stage of negotiation is often overlooked by inexperienced negotiators. Participants will learn how to prepare their discussion so as not to move toward an agreement prematurely.
- Building Up Helps participants avoid ceding their position without getting something in return.
- Concluding Ensures the negotiation is effectively closed so that all parties are committed to the agreed-upon outcomes.
- Essential Negotiation Phrases in English Participants learn and practice useful phrases for the more delicate parts of the negotiation process.
- Negotiation Activity A final opportunity for participants to practice the negotiation process covered during the course.
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- +34 605 288 183
- info@businesslearningsolutions.es
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Why choose us?
We create tailored solutions
Because we love it and enjoy it! If you don't find a course or program that's right for you here, we'll design one specifically for you.
We combine training, coaching and capacity building
Because all our consultants possess these skills and know how to combine them in the right proportion according to each client's needs.
We understand what it's like to be a non-native speaker
Because we are also non-native second language speakers, and although we focus on skill development, we understand the limitations this entails.
2-hour mini workshops
- Understanding the basics of communication
- Asking better questions
- Active listening skills
- How to speak clearly and concisely
- Common Email Writing Mistakes
- How to Write a Professional Email
- Standard Email Structure
- Particularities of English
- What is assertiveness?
- Your assertive rights
- The importance of self-esteem for being assertive
- Preparing for assertive communication
- Identifying the conflict and associated behaviors
- The common stages of conflict
- Separating positions from interests
- Five methodologies for managing conflict